All Products are shipped from our head office in the UK. Your item will usually be dispatched 1-2 working days after placing your order but at very busy periods this can be up to 5 working days. Some items are dispatched same day. If you have not received your product dispatch email before 7 days, please give us a call or drop us an email.
We offer a next day delivery service for an additional fee.
We use UPS or DPD fully insured signed for. All deliveries are fully trackable and in some cases give a 1 hour delivery time slot.
We ship all over the world. Shipping times vary but typically:
Europe: 3-5 days
AUS: 7 Days
USA: 7 Days
UAE: 3-5 Days
CAN: 10 Days
Rest of World: 10 Days
All products purchased directly from our website will fall under our full warranty policy. We offer 30 day warranty as standard and full refunds or replacement special delivery if your item arrives unusable or defective. Warranty covers manufacturing faults and not water damage or wear and tear.
For returns and refunds, just return your product to us up to 14 days after delivery has been confirmed. As long as your product is unused, and in the original condition you may return your iphone charging case to us for an exchange or full refund within 14 days of receipt.
For returns due to unwanted items you the customer will be liable to pay shipping fees.
It is your responsibility to ensure the product is packaged in a way to avoid damage in transit. Should we receive the product back with insufficient packaging, photographic documentation will be produced and remain on file should any damage arise in any future claims related to damage in transit.
You have the right to cancel free of charge until your item is in dispatch. If you wish to cancel once your order is in dispatch you will be liable for the shipping fee.
To begin any returns, cancellation or refund process please email us.